At 988wen, responsible gaming is not just a legal box to tick — it is central to how we operate. We provide Pakistani players with the tools, information, and support needed to stay in control of their gambling activity, whether they are placing PSL bets from Karachi or spinning slots in Lahore. Our platform is strictly for players aged 21 and above. If gambling stops being fun, we are here to help.
Responsible gaming at 988wen is built on six core pillars — each designed to give Pakistani players full transparency, genuine control, and access to meaningful support when it counts.
Every 988wen account goes through a mandatory Know Your Customer (KYC) verification process. Players must be 21 years of age or older to register and play. CNIC-based identity checks are in place to prevent underage access across all Pakistani cities.
Players can set daily, weekly, or monthly PKR deposit limits directly from their account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — reducing it is instant.
Set a maximum gaming session duration so the platform notifies you — or logs you out automatically — when your chosen time limit is reached. This helps players in Islamabad, Faisalabad, and beyond maintain healthy gaming habits.
Enable periodic on-screen reminders that display how long you have been playing and your net win/loss for the session. These gentle prompts help players stay grounded and make informed decisions rather than gaming on autopilot.
Need a short break? Activate a cool-down period of 24 hours, 48 hours, or 7 days. During this time, your account is locked for gambling activity but remains accessible for withdrawal of any existing balance.
For players who need a longer break, 988wen offers self-exclusion periods of 6 months, 1 year, 3 years, or permanently. Once activated, self-exclusion cannot be reversed for the chosen period — no exceptions, no early lift.
The 988wen platform is exclusively available to individuals who are 21 years of age or older. This is not just a platform rule — it reflects our genuine commitment to protecting young people in Pakistan from the harms associated with underage gambling. We apply strict verification at every stage of the player journey, from registration through to the first withdrawal.
Any account found to belong to a player under 21 will be immediately suspended. All deposits will be returned to the original JazzCash, EasyPaisa, or bank account, and any winnings will be forfeited. We also actively encourage parents and guardians in cities like Lahore, Karachi, and Rawalpindi to use parental control software to prevent minors from accessing online gambling platforms.
All Pakistani players must submit their National Identity Card details during KYC. Our system cross-references the CNIC to confirm age before any real-money play is permitted.
In addition to CNIC details, players may be asked to upload a photograph of their identity document and a selfie for live facial comparison during the verification process.
If our compliance team identifies any indicators suggesting a player may be under 21, the account is frozen immediately pending full age verification — deposits are held in escrow, not used for play.
988wen recommends using tools such as net nanny or device-level parental controls to restrict access to online gambling websites for anyone under 21 in your household.
Problem gambling can affect anyone — from casual cricket bettors to regular slot players. In Pakistan, the social stigma around admitting gambling difficulties can make it harder for players to seek help. 988wen wants to remove that barrier. The warning signs below are recognised internationally as indicators that gambling may have become harmful. If several of these apply to you, please reach out to our support team or consider activating a self-exclusion.
Betting amounts in PKR that you cannot afford to lose, dipping into rent, utility bills, or household budget money to fund your gambling activity.
Placing more bets immediately after losing in an attempt to win back money — a cycle that typically leads to deeper financial loss.
Concealing your gambling activity from family members in Karachi, Lahore, or elsewhere — feeling shame or needing to lie about time and money spent.
Repeatedly trying to cut back or stop gambling but finding yourself unable to — feeling restless or irritable when not gambling.
Missing work, neglecting family duties, or withdrawing from social activities in order to spend more time gambling on the platform.
Taking loans or borrowing money from friends, family, or financial institutions specifically to fund gambling deposits via JazzCash or EasyPaisa.
Self-exclusion is one of the most effective responsible gaming tools available. At 988wen, activating a self-exclusion blocks all access to gambling features for the duration you choose. The process takes less than two minutes and can be initiated at any time, day or night. Here is how to do it:
Visit the 988wen login page and sign in with your registered credentials. If you are having trouble logging in, contact our 24/7 support team directly via [email protected] for immediate assistance.
Navigate to your Account Settings and select the "Responsible Gaming" tab. This section houses all self-management tools including deposit limits, session reminders, and self-exclusion options.
Choose your preferred self-exclusion period: 6 months, 1 year, 3 years, or permanent. Read the confirmation details carefully — once confirmed, the exclusion cannot be reversed early under any circumstances.
Submit your request. Your account will be locked for gambling within minutes. You will receive a confirmation email to your registered address. Any withdrawable balance remains accessible via our support team.
Cool-down periods lock gambling access but allow account login for withdrawal. They activate instantly and cannot be shortened once set.
This brief self-assessment is based on internationally recognised responsible gambling frameworks. It is not a clinical diagnostic tool, but it can help you reflect honestly on your current relationship with gambling. Read each question and think carefully about whether it applies to your recent gaming activity at 988wen or elsewhere.
If you answer "Yes" to three or more questions, we strongly encourage you to speak with our support team, activate a cool-down, or consider a self-exclusion. There is no shame in stepping back — responsible gaming is a sign of strength, not weakness.
Answer honestly. Think about the past 30 days of your gambling activity.
Every responsible gaming tool on 988wen is free, immediate to activate, and available to all registered Pakistani players at any time. Here is a full breakdown of what each tool does and how to use it.
Deposit limits let you cap the total PKR amount you can deposit into your 988wen account over a defined time period. Setting a deposit limit is one of the most practical ways to manage your gambling spend. You can configure limits for 24-hour, 7-day, or 30-day windows.
A loss limit sets a maximum amount you are prepared to lose over a given period. Once your losses reach the limit, the platform will prevent further gambling activity until the limit period resets.
Session time limits cap how long a single continuous gambling session can last. When your set duration is reached, the platform will either display a warning or automatically end your session — your choice.
Reality checks are periodic on-screen pop-ups that appear during your gaming session to remind you of your activity. They display elapsed time, total wagered amount in PKR, and your net win or loss for the session.
A cool-down period is a temporary suspension of gambling access, designed for players who feel they need a short break without committing to a full self-exclusion.
Self-exclusion is our most serious responsible gaming tool, intended for players who believe their gambling has become or is at risk of becoming harmful. It fully blocks access to all gambling activity on 988wen for a fixed period.
Gambling at 988wen should be an enjoyable pastime — not a source of stress. Set your limits, use our tools, and play with a clear head. When you are ready to explore the platform, our cricket betting markets, PSL odds, slot games, and live casino tables are waiting for you.
Must be 21 or older to play. If gambling is causing you harm, please activate self-exclusion from your account settings or contact us at [email protected].